Hampton, the national brand of mid-priced Hampton Inn and Hampton Inn & Suites hotels, has awarded the Hampton Inn & Suites - Springfield, Southwest, located at 2300 Chuckwagon Drive, Springfield, IL as one of its national Circle of Excellence Award winners. The property is ranked as being in the hotel brand’s top 10 percent in service, product and quality among 1,250 Hampton Inn and Hampton Inn & Suites hotels. The Hampton Inn & Suites – Springfield, Southwest is owned by P.C. Motel Ventures, LLC and operated by Johnson Development Company, LLC, 1999 Wabash Avenue, Suite 206, Springfield, IL.
Circle of Excellence Award winners are selected annually by the Hampton brand. The criteria for receiving this award is based on customer feedback measured through guest satisfaction surveys about the hotel, as well as product quality and service scores measured quarterly by the company. The Hampton Inn & Suites – Springfield, Southwest is among only 120 hotels in the brand to receive the award, which includes a trophy plaque to display in the hotel’s lobby and special designation in the company’s guest directory of hotels.
“We are honored to achieve this designation among all Hampton hotels,” said Tricia Kelly, General Manager. “Providing clean, comfortable rooms and outstanding guest service is a top priority for our hotel staff and one reason we remain highly competitive in our local market.”
The 83-room Hampton Inn & Suites – Springfield, Southwest is located just minutes from downtown Springfield. Hotel amenities include free in-room high-speed internet, business center, exercise facility, swimming pool, in-room microwave and refrigerators, and 27 suites. Reservations may be made by contacting the hotel direct at (217) 793-7670 or online at www.hamptoninn.com.
In addition to clean and comfortable rooms with an individual iron and ironing board, all Hampton Inn & Suites guests receive a complimentary breakfast each day, complimentary in-room movie channels, in-room coffee maker, complimentary local phone calls made from the room and complimentary USA Today newspapers in the breakfast lobby area.
All room rates are backed by Hampton’s national 100% Hampton satisfaction guarantee program, which states that if guests are not completely satisfied with their stay, they are not expected to pay for that night.
Hampton Inn & Suites is part of Hilton Hotels Corporation, recognized internationally as a preeminent hospitality company. The company develops, owns, manages or franchises more than 2,500 hotels, resorts and vacation ownership properties. Its portfolio includes many of the world’s best known and most highly regarded hotel brands, including Hilton®, Doubletree®, Embassy Suites Hotels®, Hampton Inn®, Hampton Inn & Suites®, Hilton Garden Inn®, Hilton Grand Vacations Company®, Homewood Suites by Hilton®, and Conrad®.
